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Privacy Policy
Privacy Policy
Effective Date: 15.05.2025
At Shanvi Impex (www.shanviimpex.com), we are committed to protecting the privacy of our customers and ensuring that your personal information is handled securely and transparently. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.
1. Information We Collect
We collect and process the following types of personal information:
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Personal Information: Name, email address, phone number, shipping and billing addresses.
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Payment Information: Credit/debit card details or other payment method information (processed securely by third-party payment gateways).
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Usage Data: Information such as IP address, browser type, device information, and website interaction.
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Order Information: Details of purchases made through our website.
2. How We Use Your Information
We use the collected information for the following purposes:
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To process and fulfill your orders.
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To provide customer support and respond to your inquiries.
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To send transactional communications, such as order confirmations and shipping updates.
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To send promotional emails and offers, only if you opt-in.
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To improve our website and enhance your user experience through analytics.
3. Sharing Your Information
We do not sell your personal information. We may share your data only in the following circumstances:
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Service Providers: With trusted third parties who help us with payment processing, shipping, and website analytics.
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Legal Compliance: When required to comply with legal obligations or to protect our rights and property.
4. Data Security
We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and securely processed by certified payment gateways.
5. Your Rights
As a user, you have the following rights:
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Access and Correction: You may request access to the personal information we hold about you and request corrections.
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Opt-Out: You may opt out of receiving promotional communications at any time.
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Data Deletion: You may request the deletion of your personal data, subject to applicable laws and order history.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, personalize content, and analyze traffic. You can control cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your data rights, please contact us:
Email: shanvi.impex2018@gmail.com
Phone: +91 70197 29399
